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OVERVIEW
Designed a consolidated dashboard simplifying visualization & report access for a sporting goods company across 100+ stores in India
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Zonal Managers across the country had to pull up reports across 5 different functions on their existing internal ERP system to assess the health of a store
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This was impractical because most times they wanted just a general overview of the status of stores and not the details​
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Therefore, they wanted a quick and easy way to visualize the maintenance health of their 100+ stores across India
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Name of the client is not shown due to NDA
PROJECT DETAILS
Company
Promantia Business Solutions
Duration
Role
3 weeks
UX Design Lead
PROBLEM STATEMENT
“ How might we visualize maintenance incidents across 100+ stores in India? ”
THE SOLUTION
Multi-select stores and period of interest from drop-downs.
View the overall health of store and hover over charts to learn more.
Click on cards to get an expanded view with further details.
REQUIREMENTS GATHERING
Need to provide a streamlined means to visualize data from 5 different KPIs for easy assessment of store health
Zonal managers required a way to visualize all maintenance incidents data at once to get an overview & understanding.
I first identified the key data to represent, researched the best graph types for each metric, and reviewed each module to determine the most important data to display.
IDEATION & DATA VISUALIZATION
Simplicity is Key to Communicate Effectively
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I evaluated the strengths and weaknesses of each visualization method to determine which could best convey the data.
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This involved multiple discussions with the client to refine their needs.
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While a line graph seemed suitable, users found it difficult to interpret at a glance.
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Instead, they preferred stacked bar charts, which provided a clearer and more accessible overview of the three categories.
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WIREFRAMING & PROTOTYPING
5 iterations and 14 designs later
Once I had an understanding of the client requirements and representations they preferred, I did the following:
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Built a design system and presented it to developers and my manager for feedback.
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Created multiple design options and screens, iterating based on feedback from my manager.
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Incorporated suggestions while explaining my design choices.
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Shared the updated design with the client-side manager for further input.
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Worked to ensure the meter, representing the health status, remained the focal point of the dashboard despite other detailed charts.
I faced challenges in highlighting the meter as the primary focus, as other graphs with more detailed data often drew more attention.
FINAL PROTOTYPE
Visualize easily through graphs and get quick metrics
Interact with the prototype here!
REFLECTIONS
Balancing user, client and developer needs & more usability test runs
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The main challenge for me was the tight deadline—we had just two weeks to deliver the initial designs, which limited my ability to conduct thorough usability testing.
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I would have loved to gain insights from actual end users of the app rather than relying solely on feedback from managerial stakeholders.
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This project was my first major client engagement, and I found it eye-opening to see how thorough background research can directly inform and improve design decisions.
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It was also the first time I collaborated closely with developers, balancing technical feasibility with design goals to determine what we could realistically deliver to the client. Finding that balance was a valuable learning experience for me.
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